Call Center Ninja Express Media Send complaints easily
If there is a problem in the delivery process, then the Ninja Express call center can file a complaint may be the best option. As we already know, problems are indeed one of the things that entrepreneurs cannot be avoided about, especially those who engage in online business.
To make it easier for you to make deliveries, the existence of shipping services is really reliable. With the existence of this service, it will make entrepreneurs do not need to send their products directly to consumers. Through this method, it will obviously make you more focused on your efforts.
Unfortunately, shipping certain packages or goods through forwarding services is not saved by various types of problems. Even when using Ninja Express services. Ninja Express itself is one of the delivery service companies that is very popular in Indonesia.
Although it is known for offering a variety of affordable delivery services and products, it does not mean that entrepreneurs do not have problems using it, such as the problem of loss of goods to masala occurring in packages or other complaints. That’s why the existence of the Ninja Express media call center that broadcasts complaints is really sought-after.
Are you sure you don’t want it if the package to be sent experiences problems such as loss or damage? That’s why it’s important to file a complaint so you don’t get a loss. In order not to be room in the step, here is a complete review where you will need .
Check out Ninja Express
Before you know how to contact the ninja call center Express media complaint, it is very important to know at a glance about this popular shipping service in Indonesia. Where it is a freight or cargo transport company that has existed in Singapore 1024 years ago.
The company became a subsidiary of Ninja Van, which was first founded by three people, namely Chang Wen, Shaun Chong, and Tax Boaxian, where each of them held different positions. The company provides delivery and reception services of goods where it is based on technology and even offers COD services which are the most popular services.
It has not yet arrived in Indonesia, it turns out that the company already exists first in Singapore, the Philippines, Malaysia, Vietnam and Thailand. Moreover, in Indonesia, this Ninja delivery service has collaborated with various types of Indonesia’s largest e-commerce platforms, such as Shopee, Bukalapak, Blibli, Tokopedia , Sociola and many more.
To offer a variety of services that are owned by you, this freight forwarding service also uses social networks such as Instagram and Facebook to market the products you have. The existence of this company is almost widespread in several regions of Indonesia, such as Bandung, Jabodetabek, Yogyakarta, Surabaya and Semarang.
Ninja Express Media Call Center Raises Complaints
Do you already know one of the largest shipping services in Indonesia? Returning to the main topic, various types of problems often occur in the process of shipping products and are experienced by the public when using the services of the Ninja Express. Actually, there is no need to worry too much about the problem.
The reason is that kamu can directly contact section c of all Ninja Express media centers to convey complaints. Where the service can be enjoyed by everyone who needs accurate information and solutions if there is a problem during the delivery process or related to the package you have.
The call center of this former pedisi is through the telephone number (021) 2926 4120. You can call the number directly for the complaint process. There is a customer service section where you will explain various types of problems and provide the best solution. Make sure you communicate well to get the best service.
Before you decide to complain in the media call center section of Ninja Express, there are several important documents that need to be properly prepared, such as sender’s name, receipt number, and destination address. With the information in these documents, it will be easier for Ninja Express to track the package you have.
Complaint complaints via website and email
Not only by contacting the Ninja Express media call center to file complaints, but you can also file complaints through the official delivery service of this service in www.ninjaexpress.co/id-id/contact-us . Through this page, you will find a form to file a complaint or grievance.
Later, there will be various types of questions that can be adjusted to the problem at hand, such as package-related issues, lost property reports, overseas shipping questions, and finding solutions. Be sure to choose the type of question that suits the problem you are facing.
If so, users will be asked to fill in their full name, phone number, receipt number, email address, and description to explain what problem is happening to them. It is best to convey the information as best as possible and explain it in detail. Don’t lie about the problem you’re experiencing.
In addition to through the Ninja Express media call center to file complaints and the official website, you can also send the complaint via email andtokni at support_id@ninjavan.co. For this method, it is also very easy to do and almost the same when complaining through the website. You can send a message directly to the email address in question.
Then explain the details of the problem that is happening. Don’t forget to include a number of supporting documents that will then be used as evidence. Supporting documents include receipt number, address, sender’s name, and any evidence. When filing a complaint via email, be sure to be patient while waiting for a response.
Wide range of services dari Ninja Express
The existence of Ninja Express also offers a variety of the best services and facilities for users, including:
- Easy service
This is a type of service that will provide convenience for customers in a simpler delivery and payment process. The purpose of the service is that you can save time to take care of sales management.
- On-site payment service
The on-site payment service or COD (cash on delivery) is one of the delivery products where most of them are sought. The purpose of this service is to facilitate the payment of the cost of goods and cash shipping costs according to the intended place.
- Call center service for complaints
Finally, the existence of a Ninja Express call center service for complaints turned out to be one of the advantages possessed. It is thanks to this service that it will be easy to solve all the problems related to your package.
Problems in the process of sending packages with shipping services are indeed one of the problems that often occur, even when using the services of this delivery service. The Ninja Express Media call center broadcasts complaints that can be easily contacted.