Honor service center is very useful for mobile users. By coming to him, the damage to the phone can be repaired until it returns to its original state. This is obviously beneficial considering that smartphones themselves are very vulnerable to damage. This happens because its use is carried out every day.
Honor itself is one of the popular brands in Indonesia. In fact, honor is still affiliated with Huawei. With the existence of Honor, it is expected that the spread of his mobile phone will be better. This is a dual market strategy that has been tried by several large companies and successfully. There are many products issued by honor.
In addition to mobilephones, this company also issued laptops and various accessories. If the product is damaged, be sure to come to the honor service center. Do not come to the usual repair place. There are several advantages that official service centers have and are not owned anywhere else.
Advantages When Choosing a Service Center
The first advantage lies in the technician who will handle. When it comes to ordinary repairs, the technician who handles it used to fix things self-taught. Although often qualified, self-taught learning increases the possibility of mistakes. This is obviously detrimental to you as a consumer.
Different things will be felt when coming to the honor service center. All registered technicians have their own licenses. With that said, the quality of the workmanship is unquestionable. The standard possessed by professional technicians is factory standard. With it, the quality of the product will return as it was first purchased.
Mobile phone security will also be maintained when using official services. Complaints in this case are often felt by consumers when it comes to ordinary repair sites. That’s because, there are often cases where the parts of the phone that are serviced are instead replaced with outdated parts of the phone.
This makes its performance after service even decrease. Different things will be felt when coming to the honor service center. There is a principle from its technicians where consumers need to get the best service. With that said, the security of the phone will always take precedence so that it will come back as it first came.
This security is also more guaranteed with the existence of a warranty. The warranty itself is indeed an official feature that is given honor to its users. With the warranty, any damage that arises can be claimed directly to the service center. Of course, there is a time limit for the warranty.
In addition, the warranty will not apply if damage occurs due to personal negligence. The warranty will only be claimed if damage arises due to technician errors in making repairs. Although rarely used, this warranty feature will make it easier for consumers to get the best service.
The Advantages Don’t Stop There
Another advantage of honor service center is also seen in the components provided. In Indonesia, two types of components are famous in the market. The first type is the ori component. This is the official component of the factory. Its use makes the phone back to what it used to be.
Honor also provides this type of component in its service center. However, there is also a second type of component that is local. A local component is a type of component that is made not by a factory. Although it is similar at first glance, the performance will not be the same. The most obvious examples will be seen on lcd ori and local.
Unlike lcd ori, the local lcd will feel different when worn and smoked by hand. This difference also applies to other components. In addition, there will be no problems such as stock of components that are not available. In a service center, this can happen.
But even if it happens, the honor service center of one city with another city has cooperated with each other. With it, spare parts will be imported from other cities so that repairs will be carried out. Other advantages are also seen in terms of tariffs. Some people often complain of different rates between one place of repair and another.
This is possible considering that there are no rules for the place of repair in determining the price. Different things will be felt when coming to the official service center. The price is always the same so that consumers will get a definite price. In fact, the price similarity applies to every region in Indonesia.
With it, the service can be done anywhere at the same price. The tariff is also given with a detailed explanation. Therefore, you will not feel suspicious and afraid of being deceived or harmed by the store.
Stages When It Comes to Service Center
If you already know the advantages of honor service center, be sure to come to the official service place if the product is damaged. When first come, take the queue number first. The store will usually be full on holidays. Therefore, come on a normal day if you want to queue for a little longer.
Wait for the queue number to be called. If you have been called, come to CS and submit a complaint experienced by the mobile phone. From there, CS will ask some questions related to the complaint. This question is intended so that price estimates can be done. That’s because, CS will immediately notify the estimated price of the repair.
After knowing the price of the repair, you are free to want to continue repairing or not. If not because you feel better to buy a new phone, you can go straight out of the store. But if repairs will still be made, CS will provide a form to fill out.
The form contains personal data from consumers. In it there is also a personal number so that the service center can still contact if the repair process cannot be done in a fast time. After that, CS will notify the estimated time of completion of the repair process.
From there, wait for the repairs to be completed. Honor service center will call you if the repair is indeed successful. After that, customers can pay the repair costs and go home with a gadget that has been repaired. In fact, there are several conditions where other damage is found on the phone.
This usually happens when the technician is making repairs. If this happens, you will be called back and explained about the latest price that needs to be paid. This condition often occurs because damage to the phone cannot be fully detected unless it has been checked by a technician.
VIP Services Are Also Available for Users
There are several types of services that can be obtained when it comes to service centers. The most special service itself is called VIP service. Vip service at honor service center is divided into three. The first service was named VIP Service Gold. This applies to some phones like the Honor 4C and G8.
Furthermore, there is also the Platinum VIP Service. The mobile phone class for this service is even higher. The service itself is intended for Huawei P8 users. On this service, LCD repair has a warranty of up to 3 months.
In fact, the warranty applies to personal errors such as ruptures due to falls. The last service is called VIP service Diamond. It is intended for Mate S users. Its main advantage lies in the existence of a national warranty for 2 years. Even when it comes to outlets, Diamond’s VIP service customers will take precedence.
Be sure to always come to the official outlet when there is damage to the gadget. With it, the condition of the gadget will return to its original state and unwanted things will not happen. For the Honor brand itself, come to the honor service center that has spread throughout Indonesia.