LG Service Center Service Information, o Contact with facility
LG’s service center service is a facility provided to everyone. Of course, this facility is specifically for those of you using LG products. As already known, this brand has many types of products. This is because LG is a tech brand with a very big name.
There are numerous home electronic products manufactured and they are all of high quality. However, even high-tech will inevitably have a period of damage. There are many factors that can lead to damage. This can occur due to age factors or consumers’ negligence factors resulting in damage.
Because technological damage can occur at any time, service center services are needed. Official facilities will be safer when used for technological improvements. Electronic devices must be repaired by expert hands. Whereas experts will usually be recruited by official companies, for example LG.
However, many still do not know the service service links of LG service centers. In fact, it will be very useful to understand full information about services and facilities. There are many advantages to knowing such information. For example, to get discounted facilities for free guarantees for many types of products.
LG Kliëntediens Customer Service
You can utilize the customer service facility before visiting the LG Service Center directly. There are several ways this can be done, such as chat facilities, email, and so on. Each facility will provide solutions that are in line with all problems. Thus, you can solve the problem of damage to LG products.
If you use a chat service, this can only be done during business hours. Hours of operation are Monday through Friday from 9 a.m. to 4 p.m. WIB. While Saturday and Sunday begin at 9:00 a.m. to 5:00 p.m. WIB.
- For e-pos
Email services may be used less frequently because they are considered quite troublesome. But you can make this service an alternative to get full details about LG’s service center in the nearest place. It is enough to file a complaint or question and wait up to 24 hours before receiving a response.
- SMS services
For services via SMS, it is basically almost the same as online chat. The working hours of service are also the same, that is, from 9 to 4 hours for effective days. While weekends are 9 a.m. to 3 p.m. You can use only a short message after 0811-80-14010.
- WhatsApp service
This service is most commonly used because it is easier. It does not burden the cost of credit, because you only need a data package, which is identical to the SMS service, both in terms of numbers and hours of operation. So you just have to choose which service you want to use.
LG Produk Dienssentrum Location Service Centre
To comfort all customers, LG prepared many LG service centers distributed throughout Indonesia. But how do you find the location amidst the vastness of city buildings? The method is quite easy. There are services provided by entering your area and your type of damaged products.
How then? The method is quite simple. You only need to visit the page prepared on the https://www.lg.com/id/dukungan/cari-penyedia-perbaikan. After that, you will see several dialog boxes. There’s a Service Center column, and a product category column. You just need to select these two columns as needed.
In the column Service Center Location, you can enter the city where you live now. This is so that the recommended location is not too far from the residential area. While the Product category column will have groups from mobile, TV, audio and video products, electronic home devices to IT products.
For instance, you enter Malang City as a search location, and then select all types of mobile devices from the Product Category column. After that, click on the search button and wait a while. Later, if there is an LG service center in the city, the full location and address will be clearly displayed.
But keep in mind that service center services can only be done Monday through Saturday. In the meantime, it will be closed on Sundays and big days. The operating hours Monday through Friday are 8.30 to 16.30 WIB. While Saturday starts from 8.30am to 12.30pm WIB.
Home Quick Response Service
As one of the big-name tech companies, providing the best possible service is obviously a priority for the job. Plus, there are so many people who believe and use different LG products. Not only mobile devices, but there is also often a demand for electronic devices because the quality is guaranteed.
However, if these tools are damaged, it will certainly be difficult to repair them yourself. Moreover, the distance to the service center is also quite far. Seeing this problem, the company immediately provided a solution. One solution is to provide services to consumers’ homes to repair multiple damaged appliances.
LG’s service center services should be fast at resolving all users’ problems. This service will even waive the transport fee if electronic equipment needs to be brought to the service centre. Thus, users only need to contact the service center during business hours from 08:00 to 17:00.
Because this service is provided by visiting users’ homes, there is obviously an additional fee in the form of an arrival fee. For size itself, it differsbetween the city and other cities. For the cost of repairs, service and replacement of parts will also still be charged at normal cost without additions.
However, this service is not valid in all regions of Indonesia. It is valid only in Jakarta and surrounding areas because many LG service center services have been set up here. So when the officers come, it doesn’t take long. This is enough to save users time in and around Jakarta.
LG Repair Service Support Online
An interesting service is provided in the form of recovery support through online applications. But before applying for repairs online, you must have an account. The method is quite easy, just visit https://www.lg.com/id/dukungan/repair-warranty/request-repair-sign-in. There will be a account creation dialog box later if you don’t already have one. You click to request account creation.
But if you do not want to create an account, you can still use this service by clicking on login as a visitor. Later, there will be several dialog boxes ranging from steps 1 to 5. Step 1 is the selected product dialog box where you need to enter the product details you have.
After filling out everything correctly, you can proceed to the next step to the last. The last step is a recovery review application. Here you will find detailed information about when repairs will be carried out. This service is very useful because solutions can be provided before the product is repaired.
In fact, the provision of broad service center services will provide support to all users. All problems can be solved quite easily in a short time. Users also definitely get valuable experience from these services. Therefore, LG’s service center services will make consumers very happy.