The driver applicationis the right choice for you, young people. Because now there is a Gojek Call Center that is ready to serve all questions within 24 hours. Utilizingservice services to complete daily activities becomes easier. Like ordering food, shuttle to pay the bill.
Gojek CS service can overcome your complaints either as a driver or loyal customer. With the help of a 24-hour phone, now the problem can be solved easily and quickly. Team Customer Service always strives to provide the best service as needed including receiving advice or information.
Gojek is a digital company that prioritizes technological sophistication to help people’s activities. Its office is based in Jakarta and was established in 2010. Until now it is still one of the best and popular platforms because it is able to keep up with the times.
Gojek Call Center provides information to help you use Gopay’s digital payment features, transportation, Go Send, and some other favorite products. Previously this apk was a transportation service with montor vehicles in charge of delivering passengers to various places or cities.
About Gojek Application at a Glance
Gojek is a useful app to help people search for nearby drivers. In the past when we were going to find a motorcycle taxi, of course we had to walk in order to meet him. But through this apk, just order it directly from the smartphone and let them find the pick-up location.
We do not need to bargain with drivers because through the price application it is listed depending far near the location. In addition to serving ojek passengers, you can take advantage of Gocar facilities for passengers who want to use car transportation services, Gofood to order food or Gosend if you want to send goods.
Gojek Call Center bekerja uses a way to inform, answer or provide solutions as long as the user submits complaints and questions. Through admin CS, every wish can be answered when you are. Of course to use we have to contact the contact number listed on the application.
The initiator of the first Gojek application was Nadiem Makarin and his partner. Until now the number of employees who have worked with a team of 3000 people in 2019 and the data was obtained on one of wikipedia’s largest sites. The company became the most widely used platform by the community.
To use the Gojek Call Center assistance service , you can open it through your phone and then choose the account menu. In this early stage as a new user, we need to create an ID by registering first. After that, barulah can explore the features, the best menu including Customer Service service.
Procedures for Using Gojek Service Center
The registration stage of gojek account is to choose the list menu. Make sure the app is downloaded or installed through the help of google play for android users or playstor if your phone is based on IOS. Next open the apk and then select “My Account” which is in the lower right corner.
Users need to access the Accounts or profile section. Then cari menu that says “Help” and you will be presented with a variety of questions. The location may be different positions on the phone’s laya r so we need to update the application to change to a newer version.
There is a draft topic to find the complaints you are facing. There is a list of questions most often searched by customers. For example, how to change profile data, fingerprint features, money transfer to Gopay or vice versa, and difficulties related to how to fill the balance. Everything is already in Gojek Call Center.
In addition to the list of the most searched question topics, you can also ask complaints about account security, such as menus, problems in the application, how to make payments, send, bills and even to attractive promo facilities. If all complaints are still not iced, please contact Gojek Indonesia Call center service.
The service is free and all users can take advantage of this call. Customer service admins are ready to serve customer calls from various regions for 24 hours. Call centers will be more effective if you can contact CS directly because help becomes easier to get.
In addition to utilizing the Gojek Call Center feature, customers can use their official social media accounts from profiders such as FB, Twitter and Ig. Various types of GoRide services, GoLife, to Gopay e-wallet payments can be utilized very aman without fear of being blocked.
Gojek Protects Users from Fraud
The advantage that you can get when utilizing Gojek’s fasilita call center is that you no longer need to go to the nearest head office or branch. The complaint process can be done directly by calling +6221-5084-9000. Also be aware of fraud on behalf of the company.
In addition to the number that we have conveyed, it means that you must be aware of the modus operandi. This kind of fraudulent activity targets more drivers or users of the application and not a few of them have become victims. Also get to know suspicious codes such as 62, 61, 21 and so on.
Gojek Call Center never contacts customers by saying that they are holding a lottery with prizes of millions or even hundreds of rupiah through the message singkat or messenger. How to detect so that you can avoid fraud is to report directly to the agent.
Gojek Fraund is a new feature that allows customers to keep full security and priority. The company ensures that even your account gets protection during the transaction process on the application. Because most cases of fraud, tend to target smartphone users.
And you need to remember that as long as accessing the Gojek application be it when ordering through it, never give an OTP code or one time password to anyone including customers or drivers. Both must maintain the confidentiality of each other’s accounts / e-wallets for security reasons.
Gojek Call Center Helps Users Detect Fraud
Many cases name companies to attract the attention of potential consumers who will be squeezed by seducing them to provide OTP codes. As one of the official applications, of course, Gojek as a customer partner has never committed fraud, especially asking for an email address, password, or phone through an unknown number.
To ensure safety, you can check using btang, hastags and certain numbers. Call Forwarding code serves to redirect when there is an incoming phone even we may not know if there is an incoming call. Make sure account security is always maintained or if necessary call Gojek Call Center.
In addition to forcing you to provide an OTP code, other fraud modes can be done by asking you to send money from GoPay. Fraudsters are trying to seduce us into transferring funds to an even unknown bank address. Gojek has always emphasized the importance of maintaining security, especially account owners.
Securing accounts especially those containing personal contacts must be completely kept confidential. Good for partners or customers of the Gojek Indonesia application. All forms of crime to this day still occur frequently and name certain parties. This is very detrimental to many parties.
Actually, any form of access theft or fraud we can prevent as long as we want to read about the information that is already available in the application. Furthermore, how can you maintain confidentiality to avoid false mode. Gojek Call Center is a full service ready to provide information and answer questions about your complaint.